Innovate Blog


October 15, 2020

Is Shorter Better When it Comes to Collecting Patient Feedback?

Patient experience is an important quality indictor, both for provider organizations and patients. The benefits to patients include better disease management, quality of life, treatment adherence, outcomes and preventive care. Provider organizations that provide a better patient experience also benefit through lower medical malpractice risk, higher employee satisfaction and better patient loyalty.

September 10, 2020

Designing and Offering Responsive Telehealth Support

Since the beginning of the COVID-19 public health emergency in mid March 2020, primary care practices across the nation have adopted telehealth at astronomical rates. Working closely with California provider organizations, the Pacific Business Group on Health’s California Quality Collaborative (CQC) designed technical assistance webinars supporting primary care practices rapidly implementing and optimizing telehealth to care for patients unable to be seen in-person during the pandemic. CQC’s work highlighted significant challenges providers are experiencing, as well as lessons on how to maintain telehealth gains in the future.

September 8, 2020

Supporting Employee Mental Health During COVID: 4 Best Practices for Employers Considering Digital Solutions

The COVID pandemic has created a rise of mental health concerns. One in four people already struggle with their mental health, and recent reports indicate 45% of people feel their mental health has been worsened by the pandemic. Mental health conditions are greatly impacting the workforce, with wide-reaching implications for well-being and workplace productivity.

August 26, 2020

PBGH Chair Honored as Top Health Care Innovator

Lisa Woods, Pacific Business Group on Health (PBGH) board chair, was honored August 24 by Modern Healthcare Magazine as one of the Top 25 Innovators for 2020.

August 18, 2020

Many Large Employers Placing a Hard Stop on Return-to-Work Plans

The majority of large employers are pumping the brakes on return-to-work plans in the face of the dramatic rise in COVID-19 cases, even as they continue looking for new ways to reduce health and social inequities for employees and their families. Those were the findings of a recent member survey conducted by the Pacific Business Group on Health (PBGH).

August 4, 2020

5 Political Sticking Points that Could Derail COVID Legislation

The Senate is working to pass another major COVID-19 bill, and the details of that legislation are of great concern for large private employers and health care purchasers seeking to manage COVID-19 costs during the sharpest economic contraction since the Great Depression.

July 27, 2020

6 Things Large Employers are Watching for in the Next Round of COVID Legislation

More than three months after enactment of the landmark CARES Act, and more than two months after the House of Representatives passed the HEROES Act — their own “Phase 4” legislation — the Senate is finally taking steps to pass another major bill responding to the still raging COVID-19 pandemic. As the likely last chance to pass major legislation before the November elections, this bill is particularly vital for employers and health care purchasers seeking to stay financially stable and manage COVID-19 costs during the sharpest economic contraction since the Great Depression.

July 8, 2020

5 Pandemic Takeaways: Large Employers See COVID-19 as Catalyst for Systemic Health Care Change

COVID-19’s long-term impact on U.S. health care remains unclear, but amid the ongoing turmoil and uncertainty, large employers see opportunities for much-needed reforms.

June 30, 2020

Experts Highlight Role of Digital Tools in Reducing COVID-19 Transmission

Like a wind-driven wildfire, the COVID-19 pandemic continues to flare and race across the U.S. and around the world, jumping firebreaks to threaten health and livelihoods and imperil long-term economic sustainability.

June 6, 2020

Primary Care Practices Can Engage Patients in Virtual Care

During the most challenging phases of the COVID-19 pandemic, one opportunity for the health care delivery system has been the rapid adoption of telehealth and virtual care by both primary care practices and patients. The Pacific Business Group on Health’s California Quality Collaborative (CQC) has hosted webinars to support and spread successful practices in virtual care for independent primary care practices and IPAs as they rapidly implemented telehealth technology and workflows.