PBGH surveyed California patients who had participated in primary care telehealth visits (both via phone and video) during 2020 and 2021 to examine their overall experience.
Supported by a grant from The SCAN Foundation – advancing a coordinated and easily navigated system of high-quality services for older adults that preserve dignity and independence.
Due to the rise of telehealth during COVID-19, PBGH developed and fielded a survey to gather patient feedback about telehealth visits.