CalHIVE Telehealth & Virtual Care (2020 – 2022)
The CalHIVE Telehealth & Virtual Care Improvement Collaborative (2020 – 2022) provided technical assistance to clinicians to leverage telehealth for chronic disease management of patients with diabetes and asthma within the primary care setting.
Participants were seven provider organizations representing 1,300 clinicians located in eight counties throughout Southern California, the Inland Empire and the Central Valley:
- Central City Community Health Center – a Federally Qualified Health Center (FQHC) with locations in the Inland Empire, Los Angeles and Orange counties
- Choice Medical Group – an Independent Physician Association (IPA) in the Inland Empire
- Desert Oasis Healthcare – an IPA in the Inland Empire
- EPIC Management, LLC – a Management Services Organization (MSO) and IPA located in the Inland Empire
- Golden Valley Health Centers – an FQHC in the Central Valley (Merced and Stanislaus counties)
- PrimeCare – an IPA in the Inland Empire
The collaborative built on CQC’s, four-year Practice Transformation Initiative — which engaged over 4,500 physicians providing care for 3.1 million patients and generated $186 million in cost savings, or $10.11 for every dollar invested. The program produced dramatic reductions in emergency room utilization and hospitalizations and equally impressive gains in care quality.
Support
CalHIVE’s Telehealth & Virtual Care Improvement Collaborative was possible thanks to the generous support of CVS Health and the California Health Care Foundation.
Featured
5 Lessons for Achieving High-Quality Virtual Care
A new report presents five lessons to support the long-term use of telehealth services as a tool to deliver high-quality virtual care.
Resources
Telehealth’s Future: Lessons for Achieving High-Quality Virtual Care
Five lessons for delivering high-quality virtual care.
CalHIVE – 2021 By the Numbers
Infographic highlighting CalHIVE learning event and milestone assessment trends for 2021.
CalHIVE Brief: Integrated Technical Assistance
Brief outlining CQC how designs and offers integrated technical assistance in CalHIVE.
PBGH Launches Primary Care Collaborative to Improve Chronic Disease Care in a Virtual Setting
CalHIVE Program Prospectus
Prospectus describing CalHIVE program benefits for prospective participants.
Past Events and Training
CalHIVE/Resilient Primary Care: Strengthening Your Telehealth Strategy
In this webinar, we were joined by David Ford of the California Medical Association as presenters shared a framework to strategically plan around telehealth and virtual care.
CMA & CQC Joint Webinar – Lessons from the Field: Post-Telehealth Implementation
Joint webinar with the California Medical Association (CMA) where attendees heard from clinician speakers who offered technology, workflow, and documentation improvements tested and adopted in virtual and hybrid care settings.
Primary & Maternity Care Integration
We learned what primary care practices can do to improve the health of pregnant individuals.
Optimize Virtual Chronic Disease Care
Attendees discussed opportunities and identified challenges in sustaining virtual chronic disease care, and heard how participation in our CalHIVE Network can improve telehealth operations.