Primary care is in an acute crisis. What had been a tenuous future for independent and small practices is now in immediate jeopardy as the COVID-19 pandemic has led patients to cancel visits and postpone elective medical procedures, putting an almost immediate stop to physicians’ payments. The COVID-19 crisis is also presenting a potential breaking point for our entire health care system and those who rely on it for needed care.
In response to the current crisis, the Pacific Business Group on Health held a member webinar to engage Members in thinking about new primary care models. These models would allow us to invest in coverage for prevention, testing, primary care services and social needs so that people get the care and support they need by a robust and fit primary care infrastructure; avoiding the current scenario of primary care practices verging on bankruptcy. This effort may be catalyzed by the COVID-19 crisis, but these are changes that will build a better health system for the long term.
In response to the COVID-19 pandemic, small practices and IPAs made remarkable progress implementing and expanding telehealth in a very short timeframe, providing critical care to their patients. To support these providers as they adopted virtual care, CQC hosted bi-weekly webinars from the end of March through June.
Adapting Care Delivery to the New Normal – 06/18/2020
Dr. Steven Davis, DO, from San Dimas, California, shared practical tips from his practice’s experience.
Patient Engagement and Virtual Care – 05/29/2020
Joined by Dr. Courtney Lyles, Associate Professor, Center for Vulnerable Populations at UCSF; Libby Hoy, Founder & CEO, PFCCpartners; and Dr. Fiona Wilson, former Teledoc provider and current Supervising Clinician Specialist, Workers Compensation Division, Department of Human Resources, City & County of San Francisco, who shared how primary care practices can engage patients in virtual care.