Behavioral Health Integration Fundamentals: Concepts & Models

Join the California Quality Collaborative (CQC) on Tuesday, June 13 from 12:00 p.m. – 1:00 p.m. PT for a Resilient Primary Care webinar, Behavioral Health Integration Fundamentals: Concepts and Models.

Integrating behavioral health into primary care is essential for providers looking to deliver patient-centered, high-quality and whole-person care. Yet many health care organizations struggle with knowing where to begin.

Primary care practices and provider organizations at the beginning of their integration journey should join to review the core concepts around behavioral health integration, how to select an integration model and useful tools and resources to support integration. We’ll hear from experts at the Collaborative Family Healthcare Association, a member association whose goal is to make integrated care the standard of care across the United States and beyond, as well as updates from CQC’s CalHIVE Behavioral Health Integration improvement collaborative, including how participating organizations will get ready to launch their integration pilots.

In this webinar, you will:

• Hear how CQC’s upcoming improvement collaborative, CalHIVE Behavioral Health Integration, is supporting integration, and learn more how participating organizations are preparing
• Compare the models for integrating behavioral health into primary care
• Analyze local factors to support selecting an integration model

Speakers:

• Daniela Vela Hernandez, Technical Assistance Associate, Collaborative Family Healthcare Association
• Neftali Serrano, Chief Executive Officer, Collaborative Family Healthcare Organization
• Kristina Mody, Associate Director, Practice Transformation, Purchaser Business Group on Health / California Quality Collaborative

Click here to register.

CQC’s Resilient Primary Care Webinar Series is for provider organizations, typically medical groups and independent practice associations as well as mid-sized practices.

CQC Webinar – CalHIVE Network: Lessons for Achieving High-Quality Virtual Care

On Thursday, November 17, the Purchaser Business Group on Health’s California Quality Collaborative (CQC) hosted a webinar highlighting the outcomes of the CalHIVE Network, a two-year improvement collaborative to improve care for people with diabetes and asthma by maximizing the use of virtual care tools. Participants learned lessons from the collaborative that support the delivery of high-quality virtual care and heard first-hand experience from CalHIVE participants on their improvement journey.

Panelists:

• Teresa Hodgkins, PharmD, vice president, Clinical Quality Initiatives, Desert Oasis Healthcare
• Brian Hodgkins, PharmD, executive vice president, Clinical Operations & HPN ACO, Desert Oasis Healthcare
• Nyra Khetarpal, M.D., internist, Choice Medical Group

Webinar Resources:

• Slide Deck 

CQC’s Resilient Primary Care Webinar Series is for provider organizations, typically medical groups and independent practice associations as well as mid-sized practices.

CQC Webinar – Improving the Collection and Use of Race, Ethnicity and Language Data

This CQC webinar featured a panel of experts about the importance of improving the collection and use of race, ethnicity and language (REaL) data and how that data can help us understand the populations we serve and better address health disparities.

Panelists:

• Rebecca Alcantar, MPA, Population Care Manager, Health Equity and Quality Transformation Division, Covered California
• Teresa Ku-Borden, M.D., Associate Program Director, Adventist Health White Memorial Family Medicine Residency Program
• Cary Sanders, MPP, Senior Policy Director, California Pan-Ethnic Health Network

Revisit the conversation to:

• Review the importance of stratifying REaL data to understand the variation in health outcomes and experiences across populations.
• Hear lessons learned from experts who have worked in the system to enhance quality and increase collection of REaL data.
• Discuss how to support health equity initiatives.
• Review recommendations to improve REaL data collection and usage from a new issue brief published by CQC in partnership with the California Health Care Foundation.

Watch the recording:

View the presentation.

CQC’s Resilient Primary Care Webinar Series is for provider organizations, typically medical groups and independent practice associations as well as mid-sized practice

CQC Webinar – Behavioral Health Integration: Telehealth Promising Practices

Featured presenter included:

• Ellie Lopez, Director of Integrated Health Services at Borrego Health

During this webinar, participants:

• Heard successful practices and challenges from one organization’s journey toward behavioral health integration into primary care
• Understood considerations for effectively using telehealth to meet patients’ behavioral health needs 
• Prioritized what small/medium practices and provider organization can do in the near future to start integration 
• Reviewed technical assistance resources and upcoming opportunities supporting behavioral health integration 

Attendees:

CQC’s Resilient Primary Care Webinar Series is for provider organizations, typically medical groups and independent practice associations as well as mid-sized practices.

Webinar Recording and Slides:

• Webinar Recording
• Presentation Slides

CQC Webinar – Advanced Primary Care: Piloting Practice Level Measurement

On Wednesday, March 30, the Purchaser Business Group on Health’s California Quality Collaborative (CQC) hosted a webinar describing the next step in California’s journey to scale high-quality, efficient and patient-centered primary care, also known as Advanced Primary Care (APC).

The recent pandemic strain on the health system has highlighted the need for deeper transparency. This enables plans, providers and purchasers to make better informed decisions and to focus resource allocation to support providers where needed and drive better population health overall.

With this in mind, CQC and the Integrated Healthcare Association (IHA) have initiated a new APC Measurement pilot, funded initially by the California Health Care Foundation. Four purchasers, including CalPERS, Covered California and eBay, are partnering to test practice level assessment of a common APC measure set.

Featured presenters included:

• Lindsay Petersen, Senior Manager, Care Redesign at PBGH’s CQC
• Peter Robertson, Director, Insights, Analytics & Data Management at PBGH’s CQC
• Dolores Yanagihara, Vice President of Strategic Initiatives at IHA

During this webinar, participants:

• Reinforced their understanding of CQC’s shared definition of APC
• Reviewed CQC’s ongoing APC implementation initiatives.
• Learned about rationale, goals and mechanics of the APC measurement pilot, including a preview of efforts to analyze practice results and incorporate health equity.
• Explored how information gleaned from the pilot could be relevant to their work and understand how to stay involved.

Attendees:

CQC’s Resilient Primary Care Webinar Series is for provider organizations, typically medical groups and independent practice associations as well as mid-sized practices.

Webinar Recording and Slides:

• Webinar Recording
• Presentation Slides

CQC Webinar: Resilient Primary Care – Insights into Virtual Patient Engagement

Today, telehealth is more accepted by patients, providers and plans, but there may be disparities in how under-represented patients experience virtual care. Purchaser Business Group on Health (PBGH)’s California Quality Collaborative (CQC) hosted a webinar highlighting key findings, and implications for plans and providers, from the recent statewide survey on telehealth experience for Commercial and Medi-Cal patients.

Featured presenters shared insights into Virtual Patient Engagement:

• Danielle Oryn, DO, Chief Medical Officer and Chief Medical Informatics Officer at Redwood Community Health Coalition, will share on-the-ground provider perspective on preliminary survey results, and highlight improvement opportunities for meeting patients’ needs virtually as well as improving data collection.
• Mark Schweyer, Director of Telehealth Programs at California Health and Wellness/Health Net of California, will review how health plans can support members and providers during the continued transition to telehealth.
• Rachel Brodie, Senior Director and Valerie Kong, Senior Manager of PBGH’s Measurement and Accountability team, will highlight early insights from preliminary statewide survey data regarding patients’ experience of virtual care.

CQC’s Resilient Primary Care Webinar Series is for provider organizations, typically medical groups and independent practice associations as well as mid-sized practices.

Need a recap of what we covered?

• Analyzed preliminary data and insights from statewide survey on telehealth experience for Medi-Cal patients
• Heard challenges and early successful practices from provider groups working to improve telehealth
• Prioritized what small/medium practices and IPAs can do today
• Reviewed support and priorities from health plan partners

Access slide deck here.

Watch recording here:

CQC Webinar: Back to School: Close the Gap on Pediatric Immunizations

Physicians and provider groups in California are currently faced with immunization gaps in their pediatric population as they work to catch up with routine vaccinations deferred during COVID-19. During this California Quality Collaborative webinar, Dr. Cora Hoover from the California Department of Public Health shared statewide data trends regarding catch-up pediatric immunizations. Dr. Eric Ball, Pediatric Physician for Southern Orange County Pediatric Association, shared on-the-ground experience and lessons learned around effectively closing immunization gaps, and highlighted what small/medium practices and IPAs can do today.

Need a recap of what we covered?

• • Analyzed data driving urgency to support providers administering necessary pediatric immunizations before the start of the school year
  • Heard on-the-ground experience and lessons learned
  • Prioritized what small/medium practices and IPAs can do today
  • Effective partnership opportunities

Recording:

CalHIVE/Resilient Primary Care: Strengthening Your Telehealth Strategy

In this webinar, we were joined by David Ford of the California Medical Association as presenters shared a framework to strategically plan around telehealth and virtual care. We also heard examples from provider organizations about their learnings and successes with telehealth and shared resources and strategies as we continue to integrate virtual care.

CMA & CQC Joint Webinar – Lessons from the Field: Post-Telehealth Implementation

During this special, joint webinar with the California Medical Association (CMA), attendees heard from clinician speakers from small and mid-sized physician practices who offered technology, workflow, and documentation improvements tested and adopted in virtual and hybrid care settings. Presenters shared solutions and challenges in telehealth implementation as well as expansion in small physician practices. Click here to view the webinar or here to view the slide deck (free; registration on CMA website required).

Primary & Maternity Care Integration

We learned what primary care practices can do to improve the health of pregnant individuals. Joined by Amy Romano of Primary Maternity Care and Dr Pooja Mehta of Cityblock, we heard what the definition and characteristics of primary maternity care are, lessons learned from implementing programs that support healthy pregnancies and birth, as well as operational perspective on building a maternity value-based payment model.