Giovanna Giuliani joined the Pacific Business Group on Health in November 2009 as a Senior Manager for the California Quality Collaborative (CQC), a statewide collaborative program to re-engineer care in the outpatient setting in partnership with health plans, medical groups and employers. Giovanna was promoted to CQC’s Director in 2012 and leads development of a portfolio of programs in support of CQC’s aims to improve clinical quality, reduce total cost of care, and increase patient engagement in care.

Ms. Giuliani came to PBGH from The Permanente Federation, where she acted as a senior consultant and thought partner to leaders in eight Kaiser Permanente regions throughout the country in identifying and spreading successful internal and external practices to improve outpatient and inpatient satisfaction, with a focus on ambulatory pediatrics and the inpatient maternity experience. Prior to this, she worked for Blue Shield of California as a manager in their New Product Development group, where she led cross-functional teams and conducted analyses in conjunction with new insurance product launches,  and at Brigham and Women’s Hospital in Boston as an analyst in their Center for Clinical Excellence. Ms. Giuliani earned a BA in Biology from Swarthmore College, and an MBA and MPH from UC Berkeley.